We are Yettel!
Yettel Bulgaria, part of PPF Telecom Group, is a telecommunications
company that connects over 3 million customers to people, devices
and businesses. Until March 2022, the company operated on the
Bulgarian market as Telenor Bulgaria.
We are a company that wants to discover, develop and invest in
technology to serve people in the most useful and effective way for
them. At Yettel, we believe that a balanced life is a better life.
That's why we do everything we can to help people balance the
things that matter to them, to make better choices, especially when
it comes to technology and its role in our lives.
We want to create the future together with you. That's why we
at Yettel are ready to discover and develop your talent and unique
skills as we change the world together.
Role Overview:
The role of Fixed-Mobile Convergency Specialist will actively
contribute to the creation and execution of the FMC (fixed-mobile
convergence) strategy and will be responsible for the profitable
expansion and growth of the FMC product line in the company for
both residential and business segments. Fixed-Mobile Convergency
Specialist will lead the creation, introduction, and continuous
improvement of the business processes related to the fixed
portfolio propositions, Yettel TV and Home Internet, to ensure
excellent customer experience and maximized value to end customers.
Further, FMC specialist will lead and participate in different
projects related to the product portfolio expansion and will take
part in the creation and execution of marketing campaigns that
promote and drive growth.
Your responsibilities will be:
Contribution to long-term FMC strategy for achievement of marketing
objectives and developing product propositions for all segments,
that drive growth and provide added value to customers.
Assist in the design and set up of effective go-to-market
strategies, understanding of customer needs, and creation of
customer journeys for the different products, services, and
campaigns
Ensure excellent customer experience with FMC products
Regular improvement of existing processes and product
capabilities
Lead cross-functional collaboration with different units in the
company: Sales channels, Customer Service, Technology area,
Finance, Marketing, etc.
Project management or project participation both within the company
and cross-country projects
Participate in discussions with external Partners and
Suppliers.
Lead or contribute to the preparation of Business Cases, Project
plans, FMC Roadmap
Support the Day-to-day operational activities
Телефон: 359895401482