Fixed-Mobile Convergence Marketing Specialist (2 years contract)

София длъжност на пълно работно време

За нас

We are Yettel!

Yettel Bulgaria, part of PPF Telecom Group, is a telecommunications company that connects over 3 million customers to people, devices and businesses. Until March 2022, the company operated on the Bulgarian market as Telenor Bulgaria.

We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. At Yettel, we believe that a balanced life is a better life. That's why we do everything we can to help people balance the things that matter to them, to make better choices, especially when it comes to technology and its role in our lives.

We want to create the future together with you. That's why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together.

Role Overview:

The role of Fixed-Mobile Convergency Specialist will actively contribute to the creation and execution of the FMC (fixed-mobile convergence) strategy and will be responsible for the profitable expansion and growth of the FMC product line in the company for both residential and business segments. Fixed-Mobile Convergency Specialist will lead the creation, introduction, and continuous improvement of the business processes related to the fixed portfolio propositions, Yettel TV and Home Internet, to ensure excellent customer experience and maximized value to end customers. Further, FMC specialist will lead and participate in different projects related to the product portfolio expansion and will take part in the creation and execution of marketing campaigns that promote and drive growth.

Отговорности

Your responsibilities will be:

Contribution to long-term FMC strategy for achievement of marketing objectives and developing product propositions for all segments, that drive growth and provide added value to customers.
Assist in the design and set up of effective go-to-market strategies, understanding of customer needs, and creation of customer journeys for the different products, services, and campaigns
Ensure excellent customer experience with FMC products
Regular improvement of existing processes and product capabilities
Lead cross-functional collaboration with different units in the company: Sales channels, Customer Service, Technology area, Finance, Marketing, etc.
Project management or project participation both within the company and cross-country projects
Participate in discussions with external Partners and Suppliers.
Lead or contribute to the preparation of Business Cases, Project plans, FMC Roadmap
Support the Day-to-day operational activities

Изисквания и необходими умения

We expect from you:

University degree in Marketing, Business Administration, Economy, or Telecommunications
Experience with Product development, Marketing, or Customer Service areas
Project management experience with medium to high-complexity projects
Experience in any of the domains would be considered an advantage: Telecom industry, Service providers or System integrators, Financial institutions, FinTech sector.
Experience with analysis and improvement of business support processes
Ability to define clear business requirements and communicate those requirements to technical units in order to find solutions for realization.
Analytical and strategic thinking
Strong communication & presentation skills
Excellent skills with MS Office.
Fluency in English
Results-oriented with a proven ability to drive change via building and executing strategic plans to meet and exceed both short- and long-term business objectives
Ability to work in a dynamic and multi-tasking environment.

Ние Ви предлагаме

Benefits:

A positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
Annual bonus based on your personal performance
Preferential prices for mobile devices and accessories
Unlimited mobile services and mobile internet
Flexible working hours
Monthly food and gift vouchers
Transportation allowance
Additional health insurance

Challenge yourself! Discover new opportunities!

Over its 20 years history on the Bulgarian market, the company has built a strong track record as a pioneer in wireless and beyond, launching Bulgaria’s first commercial 4G network in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the country’s first 5G network test. Yettel’s sector-leading approach to infrastructure has won four consecutive Best in Test certificates awarded by the global gold-standard benchmarking organization umlaut.
Today, Yettel Bulgaria employs more than 1800 people, operates more than 180 retail stores, with its mobile network covering more than 99% of the Bulgarian population.

Join Yettel now by sending us your up-to-date CV.

Only shortlisted applicants will be contacted with information about next steps of our selection process.

Applicants are treated with strict confidentiality following the applicable personal data protection legislation.

Информация за контакт

Телефон: 359895401482

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