At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 16 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a company known for its outstanding
services and products in the
BPO field. We are looking for tech-savvy, open and capable
team-players for the role of Fully
Remote First Level Tech Support with Czech, Slovak or German and
English.
* Being the go-to person for new and existing customers;
* Handling all sorts of stuff like tech problems, official matters,
and admin stuff, and giving out
solutions and tips;
* Keeping track of new issues and making sure the old logs stay
current;
* Passing the tricky cases up the ladder, following the company
playbook;
* Making sure we stick to deadlines and keep things on track;
* Helping out teammates and chipping in to hit our team goals.
Телефон: 0885 865 066