Sutherland Global Services Bulgaria
Gaming Support Specialist with English
София
длъжност на пълно работно време

Gaming Support Specialist with English

София длъжност на пълно работно време

За нас

Are you ready to take your career to the next level?
Looking to make a change TODAY?

We want to meet YOU!

Sutherland environment is success focused, team-oriented and laser focused on Experiences that Matter to our set of Global organizations. Do you have the ability to thrive in a fast paced, self-starting environment? We are looking for candidates with a passion for people and the ability to delight our most coveted asset, our customers!

Отговорности

Main Responsibilities:
Backoffice Trust and Safety operations for Tech Client (Gaming products).
Reviewing User Escalations for Account Takeover, login and payment related issues
Manual review of flagged tickets by system for account and payment related issues
Block and grant access to uses based on client policies and reviewing user activity

Изисквания и необходими умения

Requirements:
Gaming Support experience is required
Client support experience is a plus
Excellent English skills
Knowledge of MS office

Ние Ви предлагаме

You will get to enjoy:

A very competitive salary
Attractive performance incentives
Top-notch training
Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and internet allowance
Employee recognition programs
It’s not just a job, it’s your career.

Информация за контакт

Телефон: 0889546523

VCD