Is Leadership Your Passion?
Start now as a Team Leader at TM Bulgaria and shape the success of
a strong team together with us. We are looking for a personality
with leadership strength and a feel for both people and
numbers.
“I have never experienced as much humanity and appreciation as I
have here.
Lots of small thank-yous, events, and a team that simply fits
together.”
– Dennis, Customer Service Agent at T&M Bulgaria
T&M Bulgaria is not a typical call center — we are ONE
team.
We stand for solidarity, genuine appreciation, and open
communication.
Everyone contributes their strengths — and that’s how we create
customer service that stays truly human.
- You will manage a team operationally, professionally, and
disciplinarily—with clarity, motivation, and structure.
- You will implement project goals, analyze key figures, and
develop appropriate measures to achieve goals.
- You will conduct regular employee reviews, recognize potential,
and develop your team members.
- You will organize team meetings, give feedback, and be the first
point of contact for your team.
- You will actively screen and coach – always with an eye on
quality, efficiency, and sales success.
- You will contribute your own ideas and work on the continuous
optimization of processes and team performance.
Phone: +359 879 030 235
