At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a company known for their excellent services in the customer
experience management field. We are on a search for open-minded, adaptable and skilled
team-players for the role of Help-desk Specialist with Swedish, Finnish, Norwegian, Danish or
German and English (PTE or FTE).
* Assisting customers with issues and answering questions via
tickets or calls;
* Providing support, listening closely and offering the case-specific solutions;
* Guiding customers through the process and striving to provide a high-quality experience;
* Reporting on noted issue trends and frequent questions;
* Working as a part of a team and striving to maintain a positive working environment.
Телефон: 0885 865 066