Introduction
At IBM, work is more than a job - it's a calling: To build. To
design. To code. To consult. To think along with clients and sell.
To make markets. To invent. To collaborate. Not just to do
something better, but to attempt things you've never thought
possible. Are you ready to lead in this new era of technology and
solve some of the world's most challenging problems? If so,
lets talk.
Your role and responsibilities
The role is responsible for designing, developing, and supporting
data serving solutions on IBM LinuxONE. This position requires new
and innovative solutions to support our customers complex
performance, cost, security and sustainability and hybrid cloud
goals. The role includes coordinating the technical resolution of
infrastructure problems through knowledge of platform design and
development. This role will collaborate with and assist teams with
different skills to resolve problems and return infrastructure to
operational status, including performing support related to all
infrastructure issues, correcting design defects, and developing
solutions to stabilize environments. In addition, this role will
facilitate communications between technical teams and customers to
ensure technical support requests are resolved rapidly with user
satisfaction.
The candidate should have expertise in Linux systems administration
with deep skills in database configuration and administration
(Oracle, MongoDB, EDB PostGreSQL. and other Open Source Databases).
Experience in performance, high availability, backup and recovery,
monitoring and security concepts is required. Proficiency in Linux
(Red Hat, SUSE and Ubuntu) integrated with Docker / Kubernetes,
DevOps, Automation and Nginx / Apache are essential for role
success.
Primary duties:
Setting up and configuring internal and external database instances
(Oracle, DB2 UDB, MongoDB, PostgreSQL, MySQL, MariaDB)
Setting up and administering container-based data serving solutions
and Linux infrastructure in a Hybrid cloud environment
Create solution assets and provide technical enablement for
customers through webinars, briefings, and proof of technology
hands on labs/classes
Ability to provide SME advisory engagements, and Proof of
Technologies (POTs) for customers to help compare LinuxONE to their
existing or future technologies
Help customers evaluate IBM LinuxONE solutions (e.g. compression,
quantum safe encryption, security, and AI) and help LinuxONE
customers leverage these new technologies and troubleshoot
performance/technical problems
Work with IBM and 3rd Party technical support teams to help resolve
technical issues utilizing standard support and escalation
processes
Design, create, and maintain automation scripts, workflows, and
infrastructure on Linux systems for customer-facing products
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Expert setup and configuration of database instances (Oracle, DB2
UDB, MongoDB, PostgreSQL, MySQL, MariaDB) (5+ years)
Expert problem solver and root cause log analysis (5+ years)
Extensive experience in Linux operating systems (Red Hat, Ubuntu,
SUSE) and infrastructure projects (5+ years)
Practical experience with automation tools (e.g., Ansible,
Terraform), monitoring tools (Instana, Grafana, Prometheus) and
virtualization technologies (e.g. z/VM, KVM, OpenStack).
Proficiency in scripting languages such as Linux shell’s, Python
and Bash for infrastructure automation and applications.
Experience & knowledge of how to interact with RESTful APIs and
their security/sessions/logging
Experience in integration with 3rd party platforms/solution through
REST APIs
Experience with Docker and Kubernetes
Readiness to work in US Eastern time zones
Proven effective communication and presentation skills, teamwork
Highly self-motivated and resourceful, Aptitude to learn and apply
knowledge quickly
Fluent in English
Preferred technical and professional experience
Working knowledge of IBM Z and LinuxONE
Ability to design and conduct Proof of Concepts (POCs), Proof of
Technologies (POTs)
Ability to present technical presentations to technical leaders and
executives
Experience in DevOps pipelines creation and debugging
Agile Scrum expertise
Jira experience
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their
infrastructure. IBM servers and storage are no longer inanimate -
they can understand, reason, and learn so our clients can innovate
while avoiding IT issues. Our systems power the world’s most
important industries and our clients are the architects of the
future. Join us to help build our leading-edge technology portfolio
designed for cognitive business and optimized for cloud
computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that,
dedication to our clients success, innovation that matters, and
trust and personal responsibility in all our relationships, lives
in what we do as IBMers as we strive to be the catalyst that makes
the world work better.
Being an IBMer means you’ll be able to learn and develop yourself
and your career, you’ll be encouraged to be courageous and
experiment everyday, all whilst having continuous trust and support
in an environment where everyone can thrive whatever their personal
or professional background.
Our IBMers are growth minded, always staying curious, open to
feedback and learning new information and skills to constantly
transform themselves and our company. They are trusted to provide
on-going feedback to help other IBMers grow, as well as collaborate
with colleagues keeping in mind a team focused approach to include
different perspectives to drive exceptional outcomes for our
customers. The courage our IBMers have to make critical decisions
everyday is essential to IBM becoming the catalyst for progress,
always embracing challenges with resources they have to hand, a
can-do attitude and always striving for an outcome focused approach
within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the
application of intelligence, reason and science, we can improve
business, society and the human condition, bringing the power of an
open hybrid cloud and AI strategy to life for our clients and
partners around the world.
Restlessly reinventing since 1911, we are not only one of the
largest corporate organizations in the world, we’re also one of the
biggest technology and consulting employers, with many of the
Fortune 50 companies relying on the IBM Cloud to run their
business.
At IBM, we pride ourselves on being an early adopter of artificial
intelligence, quantum computing and blockchain. Now it’s time for
you to join us on our journey to being a responsible technology
innovator and a force for good in the world.