Astrea Recruitment was established in 2007 with a primary mission –
to stand out from the crowd. We have embraced this vision as the
driving force behind our commitment to always be available to our
clients and partners, offering them valuable advice and guidance
for critical decision-making.
As our client, a visionary in the BPO industry, continues to bring fresh insights and innovative solutions, we are seeking creative, open-minded, and motivated tech enthusiasts for the position of International Service Representative. If you have fluency in German, Arabic Italian, French, Spanish, Turkish and English, we want to hear from you!
Engaging with customers via phone, live chat, or email
Providing friendly and comprehensive answers and solutions in a timely manner
Ensuring accurate documentation of each customer interaction
Escalating customer issues when necessary and following up with appropriate actions
Adhering closely to escalation guidelines and assessing cases for efficient resolution
Staying updated on daily product and service updates, collaborating with the team and team leader to maintain effective communication and feedback loops
Телефон: 0885 865 066