IT Business Analyst
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IT Business Analyst

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За нас

LiveArea, a PFSweb, Inc. brand, is a global commerce services company. We combine business strategy, experience design and technology to help leading B2C and B2B organizations deliver exceptional commerce solutions worldwide. We are a diverse team with distinct interests, skillsets, and backgrounds collaborating across all facets of commerce. Together, we take pride in driving measurable and material value for our clients by leveraging our holistic commerce expertise within specific industry vertical markets

We work with signature brands like LÓreal, La Prairie, Pret A Manger, Pandora, The Daily Mail, Birkenstock, and many others, and we fuel that passion by creating exceptional customer experiences. With over 2600 employees all over the world, we view our people as our greatest competitive advantage. We are looking for the best and the brightest to work in our fast-paced environment.


For our office in Sofia, Bulgaria we're recruiting talent to join as IT Business Analyst. LiveArea’s IT Business Analyst (ITBA) serves as a key facilitator within the organization and its clients by liaising between the business and technical teams. Reporting to the Sofia PMO Manager, the IT Business Analyst is a critical part of the identification and definition of business requirements and drives for business problem solutions. Primary responsibilities of this role are elicitation, analysis and documentation of business and functional requirements, user stories, use cases and ensuring these tie directly back to business objectives as stated in the Statement of Work.

Изисквания и необходими умения

• Bachelor or Master degree in the field of computer science or related;
• Preferably 3-5+ years progressive business analysis experience;
• Experience with software project planning, documentation and prototyping tools – Microsoft Project, Atlassian JIRA & Confluence, Axure, Figma, Invision, etc.;
• BA experience within the e-Commerce space required and previous experience with WebSphere, Salesforce Commerce Cloud, SAP Hybris, Magento, or BigCommerce ecommerce platforms required;
• Demonstrably strong written and verbal communication skills;
• Strong analytical, organizational and leadership skills with a deep understanding of technical integrations;
• Fluency in English. Other European languages are a plus;
• Software Quality Assurance experience highly desired;
• Relevant experience across retail, consulting, or e-business a plus;
• PMI-PBA, CBAP, CSM, PMP, Six Sigma and other certificates are a great plus.

Personal and behavioral characteristics:
• Attention to detail;
• Strong work ethic;
• Entrepreneurial spirit;
• Solid communicators and problem solvers;
• Provide solutions from business problems;
• Customer-facing, and comfortable as the client’s customer advocate;
• Ability to facilitate the team to compromise and resolve group conflict;
• Ability to see solutions are ahead of trend to build reputation with clients;
• Buy-in and champion for the company’s mission;
• Highly energetic personality – a motivator;
• Critical Thinking – strategic and highly analytical;
• Goal Oriented – naturally motivated to reach goals;
• Maturity – provide a good balance of risk taking and judgment; Is aggressive and confident; Able to operate independently of a large staff;
• Professional – unquestionable integrity, credibility, and character; Who has demonstrated high moral and ethical behavior.

Ние Ви предлагаме

• Training & certification;
• Very competitive salary;
• Work for an international company having presence all over the world;
• Work with the largest global brands and retailers;
• Options for career development;
• Very good social & benefits package;
• Friendly atmosphere;
• Work-life balance;
• Team activities (team building, Christmas party, Friday pizza, board games night, LAN parties, BBQs on the balcony and other fun stuff);
• Home office;
• Flexible working time (rules apply).

How would you like to be part of a culture that embraces your talents and provides the self-development tools you need to meet your career goals?
Apply now and submit your resume in English using the button below. We thank all interested applicants, but only shortlisted will be contacted. All applications will be treated in strict confidentiality.

Информация за контакт

Телефон: 0895552331