IT Business Analyst
It's your life. It's your opportunity.
#MakeITHappen
Did you know that A1 Bulgaria is working on international projects
as well?
Our wide portfolio has long past the telecom services, and we are
now offering digital solutions to millions of corporate, public,
and private customers.
State-of-the-art technology, the latest innovations, and extremely
talented professionals in various areas help us deliver the
best-in-class products, services, and customer experience.
You’ll know A1 Bulgaria is the right place for you if you are
driven by:
Opportunities to learn and build your career;
Meaningful work in a stable and fast-paced company;
Diversity of people, projects, and platforms;
A supportive, fun, and inspiring place to work.
Would you like to join us?
Tsvetelin Stanilov is looking for a new team member.
Your daily routine would include:
Gather and document business requirements by conducting discovery
meetings and workshops, and analysis of existing processes;
Analyse and translate business requirements into functional and
technical specifications;
Collaborate with stakeholders to define and prioritise features,
enhancements and system integrations;
Participate in the testing and validation of delivered solutions,
ensuring they meet the defined requirements and quality
standards;
Support and guide stakeholders in defining their requirements using
your knowledge of ServiceNow and ITIL frameworks to ensure outcomes
deliver the ask whilst;
Stay up-to-date with the latest ServiceNow releases and features to
ensure we continuously improve our solutions and offerings.
We’ll know you can make it if you have:
2+ years experience in a Business Analyst role supporting
ServiceNow or similar platforms;
Strong understanding of ServiceNow platform capabilities, modules
and functionality;
A good understanding of ITIL v3 or v4;
Solid analytical and problem solving skills;
Familiarity with Agile/Scrum methodologies and tools;
Excellent communications skills, ability to form strong
relationships with a strong customer focus.
Our gratitude for the job done will be eternal, but we’ll also
offer you:
Innovative technologies and platforms to “play” with;
Modern working environment for your comfort;
Friendly, ambitious, and motivated teammates to support each
other;
Thousands of online and in-person learning opportunities to grow;
Challenging assignments and career development opportunities in
multinational environment;
Attractive remuneration package;
Flexible working schedule and opportunity for home office;
Numerous additional goodies, including, but not limited to free A1
services, discounts, health insurance and services, sports center,
childcare, team and family events, etc.
Not sure yet? See us in action in our A1 Blog.