IT Business Analyst
А1 България ЕАД Top работодател
над 300 служителя
IT Business Analyst
София, бул. Черни връх 51 Б
длъжност на пълно работно време

IT Business Analyst

София, бул. Черни връх 51 Б длъжност на пълно работно време

Описание на позицията

Strength. Care. Growth
You’ll know A1 Bulgaria is the right place for you if you are driven by:

  • Opportunities to learn and build your career.
  • Meaningful work in a stable and fast-paced company.
  • Diversity of people, projects, and platforms.
  • A supportive, fun, and inspiring place to work.

Your daily routine would include:

  • Work hand-in-hand with stakeholders to shape requirements, streamline processes, and co-create smart solutions.
  • Turn business needs into clear user stories and specifications that guide our development team.
  • Bring people together by leading workshops, supporting sprint planning, and keeping the backlog focused on what matters most.
  • Be part of the full journey — from first ideas to testing and launching new digital services that make an impact.
  • Share your knowledge and learn from colleagues across different countries, cultures, and expertise areas.

We’ll know you can make it if you have:

  • You have a solid background in IT or equivalent hands-on experience.
  • Skilled in analyzing requirements and turning them into real solutions.
  • Comfortable in agile teams and experienced in Software implementation projects.
  • A problem-solver who explains complex topics in a clear way.
  • Team player with a learning mindset, staying calm under pressure.
  • Fluent in English; other A1 Group languages are a plus.

Nice to Have:

  • Experience with digital self-service platforms, including web, mobile, chatbot, or voicebot solutions.
  • Understanding of customer-facing digital products and journeys.
  • Familiarity with automation or AI-driven customer service solutions.
  • German language skills for direct interactions with business departments.

Apply now!