General duties
- Assists in the development, implementation and optimization of IT processes (e.g. incident management, change, configuration, problem management, etc.);
- Assists in the development, implementation and optimization of reports on monitoring IT service indicators such as availability, performance, SLA, etc. in Power BI.
- Collaborates with various IT and business teams to ensure consistency between IT services and business goals. Maintains communication between technical and business stakeholders;
- Participates in the annual review of documentation: rules, procedures, manuals and instructions;
Requirements
- 4th year Bachelor's or Master's degree
- Have English level Intermediate or higher
- Knowledge in IT processes and management. ITIL certification is an advantage
DSK Bank offers
- Exciting role in a growing team at a successful international bank;
- Fast changing business environment with exciting challenges and diverse work content;
- Opportunity to get valuable insights and deep understanding of banking industry and IT management;
- Steep learning curve
- Paid internship;
- Food vouchers;
- Additional health insurance;
- Multisport card;
Documents for application
