DHL Freight ESS
Java Application Support Engineer (L2)
длъжност на пълно работно време

Java Application Support Engineer (L2)

София длъжност на пълно работно време

За нас

What is DHL Freight ESS story?

You know that DHL is one of the largest companies in the world. But do you know that оver the past 4 years DHL Freight Enterprise Software Solutions team in Sofia has been developing and maintaining a comprehensive transport management system (TMS) for the Freight division and had a successful rollout in multiple countries. The project is related to the biggest business transformation in DHL Freight and by joining our team, you can play a role in it.

Do you want to be part of our story in changing the logistic business?

By joining our team you will have the opportunity to participate in the evolution of DHL’s logistics business. Now we are in a hunt for Java Application Support Engineer (L2). Are you the one that is tech savvy and eager to solve complex applications and OS issues? If this is the case DHL ESS wants you!


What will be your part in DHL ESS story?

• Take ownership of technical issues, and work with our Development team to resolve advanced issues when necessary;
• Resolve escalated customer complaints without the need for management intervention;
• Document troubleshooting and problem resolution steps;
• Participate in providing training to customers as required.

Изисквания и необходими умения

What do you need in order to fit?

• Bachelor degree in Computer Science or relevant;
• Experience supporting and troubleshooting multi-layer Java enterprise applications;
• Strong analytical skills;
• Good knowledge of Java and preferable Oracle RDMS;
• Experience in monitoring applications;
• А good understanding of how complex applications and operating systems work;
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
• The ability to work well in a team;
• Problem solving skills;
• A very strong customer focus;
• The ability to prioritize your tasks;
• Attention to detail;
• Be agile.

How you will know that you are successful in the team?

• Timely delivery of solutions;
• Excellent documentation;
• Initiatives leading to improvement of the application;
• Customer (key-user) satisfaction.

Ние Ви предлагаме

Why it is good for you to be part of DHL Freight ESS story?

• We will provide you with competitive remuneration;
• We will take care for you with an extensive benefits package;
• We encourage company culture of constant learning and development;
• Opportunity to be part of an amazing international team of experts.

We will be happy to meet with competent Support engineers interested in the project to discuss what added value the project would have for them.

If this sounds to you like the story you want to be a part of, join us now and be the next great talent in DHL Freight ESS.

All personal data will be treated in strict confidentiality in accordance to GDPR and we will contact only shortlisted candidates.