Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world. One of our core principles is belief in the power of people. Recognizing that our people are HPE’s biggest competitive advantage allows us to focus on ensuring that we keep the employee at the center of everything we do - and we trust our Human Resources (HR) division to look after our biggest asset. This includes everything from recruiting activities, administration, compensation, performance management, employee development, as well as the allocation of our industry leading work-life-balance and training programs.
Hewlett Packard Enterprise (HPE) creates new possibilities for
technology to have a meaningful impact on people, businesses,
governments, and society. HPE invents, engineers, and delivers
technology solutions that drive business value, create social
value, and improve the lives of our clients. Now we are looking for
Junior Security Analyst
to join our dynamic and highly professional GreenLake Management Services (GMS) team.
HPE GreenLake brings the cloud experience to apps and data everywhere, enabling customers to adopt transformative technology faster
and simplify their operations. HPE GreenLake delivers public cloud services and infrastructure as-a-service for your workloads – on premises, fully managed in a pay-per-use model at the edge, in colocations, and in your Security. With HPE GreenLake, corporations will be able to transform their cloud-native and non-cloud native applications, create essential data and speed insights for teams to use effectively, and free up their staff to better address other business needs.
The Junior Security Analyst will monitor customer IT security environment and will be contact point for our enterprise customers.
How you will make your mark:
Deliver 24/7 strategic account support by proactively monitoring customer’s security IT Environment
Analyze network traffic, intrusion attempts, activity logs, and system alerts for trends, anomalies, and potential security breaches from SIEM platform
Timely respond to customers inquiries and triage security alerts
Incident response handling and coordination with Level2/3 teams
Work with vulnerability and compliance management tools to asses security profiles and react accordingly
Provide resolution following SOPs (Standard Operation Procedures) working closely with end customers and senior Engineering staff
Manages customer expectations
Keeps customers informed, sets, and follows commitments
Keeps precise case documentation and case ownership
Coordinate support activities
Identify and contribute to projects to improve product support, customer satisfaction and team efficiency
Communicate effectively with technical and non-technical stakeholders
Participate/Drive ITIL based change management, problem management, incident management