MMDSmart Ltd
Junior Support Engineer
длъжност на пълно работно време

Junior Support Engineer

София длъжност на пълно работно време

За нас

Welcome to the new era of business with the messaging and calling platforms you'll ever need! We help our clients in achieving the desired results and reaching their business goals.
We stand behind our mission to help companies Connect. Engage. Smile.
We are looking for Junior Support Engineer to join our team. For this vacancy, your experience is not important to us, only the desire to learn new things and develop in the field of telecommunications is important.


Communicate with customers and accept inquiries via Helpdesk & Skype;
Handle requests from members of other teams;
Solve tasks by themselves or escalate tasks to other teams and control the process of their implementation: technical specialists, account managers;
Provide quality service to customers.

Изисквания и необходими умения

English - Upper-Intermediate+;
You are willing to work night/holiday shifts. Schedule 3/3 - morning (8:00 - 17:00), evening (14:00 - 23:00), and night (23:00 - 8:00) shifts;
Stress tolerance.
It will be a plus but not essential:
Understanding how SMPP, VoIP, HTTP, IP, and TCP protocols work;
Basic understanding of the OSI model;
Basic SQL skills.

Ние Ви предлагаме

Educational events & courses compensation, English classes with a native speaker;
Professional growth;
Flexible working format - remote, office-based or flexible;
We have bonuses: we pay for books you read, effective recommendations (referral bonus), and high results;
We have a young friendly team and no bureaucracy. We are easygoing and like to have fun and hold corporate parties;
Official employment and medical insurance.
JobTiger Banner
JobTiger Banner