Strength. Care. Growth
You’ll know A1 Bulgaria is the right place for you if you are driven by:
- Opportunities to learn and build your career;
- Meaningful work in a stable and fast-paced company;
- Diversity of people, projects, and platforms;
- A supportive, fun, and inspiring place to work.
Your daily routine would include:
- Responsible and accountable for driving root cause analysis and ensuring all issues are addressed and resolved in a timely manner.
- Handling support tickets.
- Troubleshooting and resolving issues across various application domains and platforms.
- Testing and reproducing reported issues.
- Log tracing and request retrying.
- Creating guidance and documentation for resolved tickets/cases.
- Configuration management (occasionally).
- Reporting backlog status to management.
- Collaborating with QA and Development teams.
We’ll know you can make it if you have:
- Experience with system monitoring.
- Basic SQL knowledge (Oracle DB, MSSQL).
- Experience with SSH tools (e.g., SuperPuTTY, MobaXterm) and basic Linux/Bash command-line operations.
- Basic experience with API testing tools (SOAP UI, Postman).
- Fluency in English.
Apply now!
Every internal candidate will be invited for an interview.
Every colleague, who has changed their position in the company, will receive an individual bonus of 1000 euro for an educational course of their choice.
Refer a friend for this position and get a bonus of 250 euro under the Employee referral program!
