We are looking for an organised and detail-oriented Logistics and Order Support Assistant to support the daily activities of an international e-commerce planning team.
This is an entry-level opportunity suitable for candidates interested in logistics, order coordination and e-commerce operations. Previous experience is welcome but not essential, as full training on the company’s systems and processes will be provided.
Key Responsibilities:
- Maintain and update information related to customer orders, shipments and deliveries in Excel and internal systems;
- Monitor pending orders, incoming shipments, booking updates and expected delivery dates;
- Review entered data and documents for accuracy and completeness;
- Provide internal teams with timely updates regarding orders, shipments and deliveries;
- Follow up on outstanding tasks, missing documents and incomplete information;
- Prepare and upload shipping and export documentation through customer platforms;
- Organise electronic files and supporting documents;
- Prepare basic operational reports;
- Promptly report delays, discrepancies, missing documents or incorrect data;
- Communicate with different departments to ensure a smooth and accurate flow of information.
Candidate Requirements:
- Good written and spoken English;
- Working knowledge of Microsoft Excel;
- Good general computer skills and willingness to learn new software;
- Strong attention to detail and accuracy;
- Good organisational and time-management skills;
- Responsible attitude and reliable follow-up on assigned tasks;
- Clear and professional communication;
- Ability to work independently and as part of a team.
The Following Would Be an Advantage:
- Previous experience in logistics, administration or order processing;
- Familiarity with ERP systems;
- Basic understanding of shipments, customer orders or export documentation;
- Interest in logistics, supply chain management or e-commerce.
What We Offer:
- Comprehensive onboarding and practical training;
- Food vouchers;
- Additional health insurance;
- Multisport card;
- Modern and comfortable office environment;
- Supportive and collaborative team;
- International working environment;
- Opportunities for professional development and career growth;
- Team-building events and company activities.
For more information, please contact Ivelina Kivshanova at 0893 507 687, or visit us at: 23 Panayot Volov Street, Ruse (opposite the Faculty of Dental Medicine).
