Astrea Recruitment
Logistics Care Expert with Polish, German, French, Italian, Turkish and English
София
длъжност на пълно работно време

Logistics Care Expert with Polish, German, French, Italian, Turkish and English

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a company globally-known for their activity in the customer
management field. We are on a search for attentive, outgoing and motivated individuals for
the role of Logistics Care Expert with Polish, German, French, Italian, Turkish and English.

Отговорности

Essential Duties and Responsibilities:
* Handling customers’ issues via different channels and offering accurate solutions;
* Escalating specific cases to the next level of management as per company guidelines;
* Preforming inbound or outbound customer and/or client calls;
* Updating information on different interactions with customers regularly for future reference;
* Striving to meet and exceed company’s KPIs and quality standards;
* Collaborating with other team-members and working towards achieving set targets;
* Working on additional tasks when needed and asked by management.

Изисквания и необходими умения

Requirements:
* Great command of Polish, German, French, Italian, Turkish and good command of English;
* Previous experience in a call center environment is an advantage;
* High school diploma and great PC user an MS Office apps skillset;
* Excellent interpersonal skills and attention to detail;
* Able to multitask, prioritize tasks and manage time well;
* Self-motivated and team-oriented problem-solver.

Ние Ви предлагаме

Our client offers:
* Attractive salary and social benefits package (health insurance, multisport card);
* Standard working time and week (Mon-Fri);
* Hybrid model available after the training;
* Initial training and various career growth opportunities;
* Great office location and a cozy office-space;
* Supportive and encouraging work atmosphere.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N MA_LCEPGFITE)

Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Информация за контакт

Телефон: 0885 865 066

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