За нас
At HPE, we deliver equal opportunities, flexible work-life balance and constantly evolving career growth as well as competitive benefits, salary and shared values and purpose.
HPE is an equal opportunity employer: minority, female, veterans, individuals with disabilities, LGBTQIA+ and affirmative action. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives and skills. We do not discriminate and all decisions are made on the basis of qualifications, merit and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Описание на позицията
- Respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and Deployment of various hardware & software.
- Ability to take ownership of a project and drive it to completion with customer satisfaction.
- Ability to provide direction to team activities and facilitate information validation and team decision making process.
- Participate in Knowledge creation and management activities.
- Assess and appreciate technical issues as well as the customer's business impact and communicate appropriately with the customer.
- Ability to work in a 24x7 environment.
- Exhibit “Customer First and Customer Last Attitude” consistently.
- Comprehension of L3/L4 analysis and communication of the same to our customers.
- Demonstrate high level of technical & communication skills.
- Expertise in communicating with customers and intra organization.
- Takes responsibility for end-to-end problem ownership and its solutions.
