Join us in re-imagining hospitality through world-class customer
service and local knowledge.
In 2019, ALTIDO was born from the merger of 4 companies that were
active in different markets - since then, we’ve been strengthening
our position by growing our portfolio and level of service,
implementing best practices and creating one company culture across
every team based all over Europe. From London to Milan, from Lisbon
to Edinburgh, we manage an amazing portfolio of properties
including flats, houses, historical residences, cottages, boutique
hotels, boats and more!
In 2022, we are now in the exciting position of growing our markets
and operations even further and we are looking for a motivated and
talented Maintenance associate to join our team in Varna,
Bulgaria.
This cross-departmental role will suit an empathetic, diligent and
customer-focused individual with previous experience in maintenance
service and hospitality business.
If you are thinking about becoming our newest addition, apply
here.
Your major responsibilities include
• Monitor and coordinate clients' inquiries in terms of
property maintenance
• Communicate with clients upon issues
• Communicate with third parties and coordinate repair and facility
works in property
• Purchase goods online and organize delivery accordingly
• Apply company standards for customer service
Your key skills & qualities
• Previous experience in customer service is an advantage
• Stays calm with short-notice claims and demanding clients
• Think “outside of the box” and apply a “can do” attitude
• Outstanding written and spoken English
• Sense of humour is highly appreciated
Other features that would help a lot
• Degree in a relevant subject, preferably in Tourism
• Knowledge of holiday rental business and platforms (AirBnB,
Booking.com, Expedia, TripAdvisor, etc)
What will you find with us
• International environment, multi-language speakers
• Lively and open company culture with flat hierarchies and short
chains of command
• Social occasions, amazing offices, book club, meme competitions,
culture committee, individual L&D paths and much more…
• T-shirts and merch - we got you covered. With your onboarding
package comes your new ALTIDO stylish look
• Events and off-sites - YES and YES. Plan something with your
team, if you feel like it. The offices have parties meets 2-3 times
a year, like Winter / Summer Party, Just-Because Parties, board
games in the office
The employment contract will be with the Bulgarian company LRC
Bulgaria Ltd, the local subsidiary of ALTIDO. Working time is 10 am
to 7 pm, on a rota, incl. weekend.
By applying to this position, you agree to provide your contact
data for recruitment purposes. Only short-listed candidates will be
contacted.
Телефон: 0878164845