At Astrea Recruitment, we’ve been turning job searches into
exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent
with leading Bulgarian and
international companies. We believe in helping people grow into
their best selves, and our
ever-growing network of happy candidates and clients is what drives
us forward. Let’s shape
the future together!
For one of our clients – customer experienced technology company
providing outsourced
sales, support, and business process solutions to large
corporations, we are looking for
– Medical Device Maintenance Expert with Polish and English
(HYBRID).
*Answer incoming phone calls and emails from customers inquiring
about medical equipment
and services, providing efficient responses and assistance;
*Offer technical support and guidance to customers, helping them
troubleshoot any issues
with medical devices;
*Address customer questions and concerns, escalating more
complicated or unresolved cases
to the appropriate teams when necessary;
*Keep comprehensive and up-to-date records of all customer
communications, ensuring
information is properly logged in the system;
*Collaborate with internal departments and teams to guarantee that
customer issues are
resolved quickly and effectively;
*Provide exceptional customer service specifically tailored to meet
the needs and expectations
of the Polish-speaking market.
Телефон: 0885 865 066