Medical Information Specialist with Spanish - Bulgaria
PPD is looking for medical information specialists for its growing Medical Communications department.
Start a career you will enjoy!
Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies.
As a front-line specialist in our medical information contact center you will represent PPD and the client(s) by providing concise, accurate and non-promotional information regarding the client’s medicinal products or devices to healthcare professionals and patients.
Your typical day consists of:
-Receiving medical information enquiries through various communication channels and documenting them in the appropriate database
-Triaging and responding to the medical enquiries using client approved resources
-Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client and regulatory guidelines
-Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures
-Attending team and client meetings
-Performing assigned peer quality reviews
-Performing other ad-hoc activities according to PPD and client procedures