Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – a company offering a wide variety of
services in the field of customer
experience management. We are on a lookout for friendly, bright and
skilled multitaskers for
the role of No-Calls Customer Care Specialist with French – FTE or
PTE.
* Leasing with customers via email and/or chat;
* Suggesting relevant solutions in a timely manner and ensuring
customer satisfaction;
* Dealing with customers’ requests and escalating the case further
in a timely manner and
according to company’s guidelines;
* Providing information about company’s products, services and
benefits they can enjoy;
* Keeping neat and accurate logs of every interaction for future
reference;
* Functioning as an active part of the collective, helping and
supporting other team-members.
Телефон: 0885 865 066
