Astrea was founded in 2007 with one principal mission – to be
different. We transformed this vision into a key driver of our
efforts to be always available when our clients or partners need us
to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
Core Duties and Responsibilities:
*Provide professional support regarding the products and services
of the company clients;
*Process customer inquiries via phone and emails;
*Follow up customer requests and make sure that no customer is left
without care and appropriate
answers;
*Escalate requests to the higher level support whenever
necessary;
*Document all cases according to the established procedures.
Телефон: 0885 865 066