Operational Support System (OSS) Engineer

It's your life. It's your opportunity.
#MakeITHappen
Did you know that A1 Bulgaria is working on international projects as well?
Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.
State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:
• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

Would you like to join us?
Veronika Bencheva is looking for a new team member.
If you are curious about keeping production systems up and running and solving complex IT and Mobile Network problems, we are the place to be!
We are looking for a new team member as Operational Support System (OSS) Engineer with the ability to learn and adapt quickly to new technologies and trends.
Previous experience in a similar position is always welcome in applicants.
Accelerate your career as part of our OSS/DevOps Team.

Your daily routine would include:
• Working with internal customers to identify and define requirements for new solutions;
• Enhancing application functionality to meet business needs;
• Executing tasks in Windows corporate environment;
• Supporting OSS production systems and platforms;
• Troubleshooting with 3rd level technical support of vendors;
• Installation and upgrade of system software/applications;
• Configuration and administration of Operational Support Systems (OSS) platforms;
• Configuration and operation of applications monitoring in tools like Nagios or Grafana;
• Automation with Shell scripting or Python;
• Automation and orchestration of operational tasks;
• On-call duties per schedule.

We’ll know you can make it if you have:
• Previous experience in application support and development;
• Telecommunications background or knowledge in transport, radio, core networks;
• Experience in ITIL/ITSM (CR, Incidents, SLA) environment;
• Ability to use a wide variety of open source technologies and tools;
• Ability to write SQL queries, procedures and functions;
• Knowledge in Linux and Windows corporate environment;
• Understanding of computer networking systems and technologies;
• Very good written and spoken English skills;
• German language is a plus;
• DNS, Active Directory knowledge is a plus;
• Industry certificates (ex. CCNA) is a plus;
• Experience with OOP (ex. C#, Java) is a plus.

Our gratitude for the job done will be eternal, but we’ll also offer you:
• Innovative technologies and platforms to “play” with;
• Modern working environment for your comfort;
• Friendly, ambitious, and motivated teammates to support each other;
• Thousands of online and in-person learning opportunities to grow;
• Challenging assignments and career development opportunities in multinational environment;
• Attractive remuneration package;
• Flexible working schedule and opportunity for home office;
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.