At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 17 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a leading global IT & Business
services company, we’re seeking an
enthusiastic and experienced Order-to-Cash Supervisor with German
and English to
guide their talented team of OTC professionals. In this dynamic
role, you’ll play a crucial part
in driving operational excellence while fostering a collaborative
and high-performing environment.
* Lead & Inspire: Manage a team of Finance Operations
Specialists, providing coaching,
training, and support to ensure top-notch performance;
* Be the Expert: Serve as the senior SME, offering guidance and
insights to help the team thrive;
* Drive Performance: Oversee operational deliverables, ensuring
adherence to turnaround
times (TAT) and accuracy while managing inquiries according to
agreed metrics;
* Innovate & Improve: Identify opportunities for process
improvements and lead initiatives for transformation;
* Report & Analyze: Produce and manage daily and monthly
SLA/KPI reports to track
performance and business metrics;
* Client Liaison: Act as mediator for client concerns regarding
team performance or service Levels.
Телефон: 0885 865 066