Astrea Recruitment
Part-time Call Centre Representative with German, Czech, or Slovak and English
София
длъжност на пълно работно време

Part-time Call Centre Representative with German, Czech, or Slovak and English

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a world-renowned company, offering wide variety of services and
solutions in the customer experience field. We are looking for bright, friendly and driven
people for the role of PTE Call Centre Representative with German, Czech, or Slovak and
English.

Отговорности

Essential Duties and Responsibilities:
* Answering customers questions and offering relevant solutions in a timely manner;
* Approaching each case with interest and demonstrating understanding and care;
* Striving to provide a positive experience and ensuring customer happiness;
* Keeping accurate logs of each case for future reference;
* Up-keeping your knowledge of company’s services and products;
* Working closely with other colleagues and functioning as a part of the team.

Изисквания и необходими умения

Requirements:
* Great German, Czech, or Slovak and good English language skills;
* Strong communication skills and a friendly and open approach;
* Team-player attitude and drive to improve and provide a high-quality experience;
* Organized and able to prioritize tasks and manage time well;
* Flexible and able to adapt to different customer’s needs;
* Available to work on shifts and weekends.

Ние Ви предлагаме

Our client offers:
* Great remuneration and social benefits package;
* Additional bonuses based on performance and annual paid leave;
* Flexible working time, organized in shifts (4h or 6h) and hybrid model of work;
* Provided initial training and various learning options for all employees;
* Opportunity to grow and further Develop your career;
* A chance to work with a talented and skilled team of colleagues.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_PCCRGCSE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Информация за контакт

Телефон: 0885 865 066

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