Partner Management Intern

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:
Who We Are:

At HPE, our team members search beyond customers' needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible.

That’s why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you.

Start Date: February or July 2027

Location:Sofia, Bulgaria

• New Partner Setup
• Educate partners – self-sufficiency/engagement model
• Deliver operational trainings (Ops guide, how to interface with HPE, etc.)
• Communicate Ops guide changes, program changes, etc.
• Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to end
• Ensure a close working relationship with assigned accounts
• Ensure assigned partners make correct financial warranty claims where applicable
• Ensure all assigned accounts are meeting operational targets within Accreditation metrics
• Ensure assigned partners deliver high quality customer satisfaction in service delivery to customers
• Develop a very close working relationship with (country/region) channel team, attending all reviews when required

• Currently enrolled in a Bachelor or Master’s degree
• Analytical troubleshooting and problem-solving skills
• Time management skills and working with strict deadlines
• Good customer, telephone, oral and written communications skills
• Mastery in English
• Additional language skills in niche languages would be an advantage

What you can expect from us:
• Initial extensive onboarding to support you with adjusting into the role

• Ongoing learning and development throughout the duration of the program

• Be mentored by a member of the team and after the program you can grow into a true professional with valuable relationships and international working experience

• Competitive salary and great benefits

At HPE, we’re:
• Human Rights Campaign’s 2023-2024 Corporate Equality Index

• Great Place to Work’s Best Workplace for Parents 2023

• Fortune 100 Best Companies to Work For® 2024

• Ethisphere World’s Most Ethical Company 2024

• The Civic 50 Honoree

• JUST Jobs Leader 2024

• Forbes 2024 America’s Best Employers For Diversity

• America's Most Just Companies 2024

• Fortune Best Workplaces in Texas™ 2024

• Bay Area's Best Places to Work 2024