Hewlett Packard Enterprise
Partner Support Specialist
Sofia
full-time

Partner Support Specialist

Sofia full-time

About us

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Follows established guidelines and procedures to develop support plans on simple product families.

Represents services on product core teams and provides service requirements into product development.

Sets product service metric goals, monitors product support business performance and identifies when corrective action is required.

Collaborates with regions/WW regarding service and support planning, implementation and performance.

Reports on business performance.