At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 16 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a leader in the field of customer
experience management, known for
their outstanding services. We are looking for approachable,
flexible and upbeat people for
the role of Phone & Chat Support with French or German and
English - Late Shifts.
* Educating customers on new products and services and furnishing
supplementary details;
* Addressing diverse customer inquiries via email, phone, and chat
platforms;
* Proposing solutions and guiding customers through issue
resolution processes;
* Striving to ensure a positive experience and attain customer
satisfaction;
* Regularly updating records and ensuring thorough documentation of
interactions;
* Collaborating with colleagues, providing assistance and advice as
needed.
Phone: 0885 865 066
