Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – a global giant, leading the field of
customer experience into the future
with their innovative solutions. We are on a lookout for friendly,
communicative and positive
individuals for the role of Phone Support with German, Norwegian,
Finish, Danish, Dutch,
Swedish and English.
Essential Duties and Responsibilities:
* Leasing with customers and listening to their questions and
issues;
* Providing answers and solutions for customers and dealing with
their issues case by case;
* Keeping track of repeating issues and reporting on issue trends
to your supervisors;
* Making sure that information about every interaction is recorded
for future reference;
* Working closely with the rest of your team and supporting each
other in providing the best
customer experience.
Телефон: 0885 865 066
