TELUS International Bulgaria
Player Support Specialist for Riot Games Account with English
длъжност на пълно работно време

Player Support Specialist for Riot Games Account with English

София длъжност на пълно работно време

Описание на позицията

*Kindly note that the position is located in Sofia, Bulgaria and the candidates should be locally based.

TELUS International Europe is looking for passionate player support specialists for Riot Games Account.

Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra and TfT - get the job you will enjoy!

A typical day:

Help out our players with any issues they might have via tickets and chat
Provide the best player experience with a case by case player-oriented approach
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Work with a passionate team of gamers to give our support experience a player to player feel
Sounds good, right?

You have:

Fluency in English
Player empathy and understanding a player’s perspective when tackling their issue is required
Understanding of Player Support
Gaming experience – if you have played games and you can relate to a player’s concept, community, and mindset it will be considered an advantage
Desire to help the players as best as possible and to contribute to the team’s success
Our Benefits:

Work from home option after the probation period
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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