Policy Coordinator with Spanish or Romanian or Italian or Dutch (Hybrid)

Sofia, Work from home full-time

About us

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients, a leading company in the BPO industry, delivering high-quality outsourced customer experience and business process solutions across global markets, we are looking for - Policy Coordinator with Spanish or Romanian or Italian or Dutch (Hybrid).

Responsibilities

*Prepare and validate contract data to ensure full compliance with internal policies;
*Monitor account performance and safeguard adherence to contractual terms;
*Partner with Finance to ensure smooth and accurate invoicing processes;
*Maintain precise financial and contractual documentation;
*Analyze data and generate clear reports to support decision-making;
*Act as a reliable coordination point between Key Accounts and internal teams.

Requirements and necessary skills

*C1 fluency in Spanish, Romanian, Italian, or Dutch, plus strong English skills;
*Advanced Excel skills (including confident use of VLOOKUP);
*Experience in administrative, finance, or operations roles is an advantage;
*Strong analytical mindset and high attention to detail;
*Organized, structured, and comfortable working with data;
*Team-oriented with excellent communication skills.

We offer

*Competitive salary and performance-based bonuses;
*Standard working hours, hybrid model;
*Multinational work environment with supportive team culture;
*Paid training and continuous learning programs;
*Supportive team and modern workspace;
*Various employee benefits and wellness initiatives.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, license No 1809).

Contact Information

Phone: 0884978869

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