At HPE, we deliver equal opportunities, flexible work-life balance and constantly evolving career growth as well as competitive benefits, salary and shared values and purpose.
HPE is an equal opportunity employer: minority, female, veterans, individuals with disabilities, LGBTQIA+ and affirmative action. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives and skills. We do not discriminate and all decisions are made on the basis of qualifications, merit and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Job Description:
We are hiring a highly skilled HPE Aruba Premium Services Engineer (PSE) to provide advanced technical support for HPE Aruba ClearPass, AirWave, and Central On-Prem. This role involves troubleshooting complex network security and management issues, driving customer escalations, and performing root cause analysis. The ideal candidate will have strong expertise in AAA (Authentication, Authorization, and Accounting), NAC (Network Access Control), RADIUS, TACACS+, LDAP, network monitoring, and enterprise security technologies including 802.1X, PKI, and certificate-based authentication.
Contributes to customer success through independent ownership of complex technical issues and advanced troubleshooting. Applies strong technical expertise to resolve challenging problems, collaborates with engineering to improve product quality, and provides technical guidance to peers. Exercises sound judgment in resolving customer issues while contributing to knowledge sharing and process improvements.
Responsibilities:
Education and Experience Required:
Knowledge and Skills Required:
Preferred Certifications:
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