QA Executive

Sofia full-time

About us

We’ve been turning job searches into exciting new beginnings for 18 years! With offices
in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international
companies. We believe in helping people grow into their best selves, and our ever-growing
network of happy candidates and clients is what drives us forward. Let’s shape the future
together!

For one of our clients – a leading tech company in the gaming sector, offering more than 25
years of exceptional experience worldwide, we are on a lookout for а QA Executive.

Responsibilities

* Maintain and enhance QA processes to ensure all CRM campaigns and creatives meet the
highest quality standards;
* Conduct thorough testing of backend functionality and front-end user flows to guarantee a
seamless player experience;
* Ensure all promotions and creatives comply with relevant legal standards and responsible
gambling policies;
* Document, report, and track defects or issues clearly, providing actionable insights to
relevant teams;
* Collaborate closely with CRM, technical, product, and customer service teams to ensure
smooth project execution;
* Support continuous improvement initiatives for QA processes and contribute to training activities;
* Keep website and communication content accurate and up-to-date, while updating
stakeholders on project progress.

Requirements and necessary skills

* Experience in a CRM or quality assurance role within the betting and gaming industry;
* Knowledge of both sportsbook and casino operations is highly desirable;
* Strong understanding of online gambling regulations and compliance requirements across jurisdictions;
* Exceptional attention to detail and meticulous approach to work;
* Excellent analytical and problem-solving skills, with the ability to identify and resolve
issues efficiently;
* Strong verbal and written communication skills in English, with the ability to present
findings to all levels of an organization;
* Proficient in MS Office (Excel, PowerPoint, Word); experience with marketing automation
tools such as Optimove is a plus.

We offer

* Competitive benefits package including food allowance, health insurance, and discounted
Multisport card from day one;
* Additional bonuses such as baby bonus, newlywed bonus, refer-a-friend incentives, and
access to EAP support;
* Corporate taxi scheme for late shifts, plus regular company social events and continuous
training programs;
* After 6 months: supplemental dental plan, life insurance, monthly utilities allowance, and
annual wellness budget;
* Five extra vacation days per year (available after the first 20 days and non-transferable);
* After 12 months: annual performance bonus of up to one full monthly salary;
* A supportive work environment with opportunities for growth, creativity, and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number IA_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Астреа Рикрутмънт ЕООД, лиценз No 1809).

Contact Information

Phone: 0884978869

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