Astrea Recruitment
Query Managing Specialist with German and English
София
длъжност на пълно работно време

Query Managing Specialist with German and English

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a leader in the field of digital technology transformation. We are on a
search for adaptable, attentive and driven analytical thinkers for the role of Query Managing
Specialist with German and English.

Отговорности

* Handling partners and customers requests and inquiries;
* Offering solutions in line with guidelines and according priority;
* Taking a professional approach to all cases, showing understanding and patience in order to achieve partner and customer satisfaction;
* Encouraging positive behavior in partners by providing regular feedback until the issued has been resolved;
* Ensuring that partners are abiding the Portal usability rules;
* Taking on billing related tasks and caring on according to company’s guidelines.

Изисквания и необходими умения

* Strong German skills and good understanding of English language;
* Good MS Office skills and experience with administrative or customer related role;
* Skilled problem solver with a talent for analysis;
* Ready to learn and improve in order to provide a high-quality service;
* Adaptable and friendly with a team player attitude;
* Self-motivated, organized and attentive.

Ние Ви предлагаме

* Strong German skills and good understanding of English language;
* Good MS Office skills and experience with administrative or customer related role;
* Skilled problem solver with a talent for analysis;
* Ready to learn and improve in order to provide a high-quality service;
* Adaptable and friendly with a team player attitude;
* Self-motivated, organized and attentive.

Информация за контакт

Телефон: 0885 865 066

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