Astrea Recruitment
Remote Support Agent with Romanian or German and English
работа от вкъщи
длъжност на пълно работно време

Remote Support Agent with Romanian or German and English

работа от вкъщи длъжност на пълно работно време

За нас

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a company offering services and products in the field of customer
experience management. We are on a search for motivated, organized and customer-
focused team-players for the role of Remote Support Agent with Romanian or German and


* Responding to various customer requests via email, phone and chat;
* Investigating customers’ issues, offering solutions and guiding customers through the issue
solving process;
* Offering info and advice to customers relating to company’s products and services;
* Keeping accurate and up-to-date records of every interaction with customers;
* Providing a professional and pleasant experience and ensuring customers’ satisfaction;
* Working in tandem with other colleagues, assisting and offering advice when needed.

Изисквания и необходими умения

* Customer-focused, motivated and a team-player;
* Adaptable and capable, able to work in a dynamic environment;
* Great spoken and written Romanian or German and English skills;
* Good PC user skillset and an affinity for technology;
* Previous experience in a customer support environment is a plus;
* Able to be organized and manage time efficiently.

Ние Ви предлагаме

* Attractive remuneration and paid annual days leave;
* Social benefits (additional health insurance, gift vouchers, sport card discounts…);
* Fully-remote, full-time job with working time organized in shifts;
* Initial training and access to company’s internal training and development programs;
* Opportunity to build and grow a long-lasting professional career;
* Supportive, stimulating and exciting work atmosphere.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_RSARGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Информация за контакт

Телефон: 0885 865 066

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