Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – a well-known company offering services in
the field of online
entertainment. We are searching for capable, risk-savvy and
team-oriented individuals for the
role of Risk Representative with Romanian, Dutch, German, French
and English.
Essential Duties and Responsibilities:
* Handling customer’s account related issues with care and
understanding;
* Analyzing their deposits and account categories, checking gaming
history, correcting errors
and resolving issues in order to prevent fraud;
* Checking records of affiliate accounts for irregularities;
* Investigate financial irregularities that appear on different
accounts;
* Researching risk issues that relate to third party
processors;
* Working together with others on resolving issues, preventing
fraud and improving
procedures together;
* Helping with maintaining quality of service by striving to ensure
customer satisfaction with
every contact.
Телефон: 0885 865 066