Role Operations Specialist (f/m/d) @ A1 Competence Delivery Center
À1 Áúëãàðèÿ ÅÀÄ
more than 300 employees
Role Operations Specialist (f/m/d) @ A1 Competence Delivery Center
Ñîôèÿ
full-time

Role Operations Specialist (f/m/d) @ A1 Competence Delivery Center

Ñîôèÿ full-time

Job Description

Strength. Care. Growth

You will know we are the right place for you, if you are driven by:

  • Opportunities to learn and build your career.
  • Meaningful work in a stable and fast-paced company.
  • Diversity of people, projects, and platforms.
  • A supportive, fun, and inspiring place to work.

This job can be performed by all countries within our A1 footprint.

Role Overview:

We are looking for a detail-oriented and proactive Role Operations Expert to support and improve Identity & Access Management processes, ensuring secure and compliant access across the organization.
The role involves managing roles and permissions, handling user access requests, supporting audits and clean-ups, and ensuring consistent execution of controls (e.g., SOX) through continuous analysis and improvement.

Role Insights:

  • Support access reviews, role & user clean-up, and remediation processes.
  • Collaborate with IT security, audit, and business teams to ensure compliant access provisioning.
  • Review user access management and role design processes.
  • Participate in the design of business and application roles.
  • Analyze task-based roles and manage the role catalogue within the IDM system.
  • Manage the lifecycle of business roles and permissions.
  • Handle end-user requests related to role assignments.
  • Execute SOX controls in user access management.

What Makes You Unique:

  • Bachelor’s degree.
  • Strong knowledge of SoD concepts, access control, and IAM.
  • Experience in role design and user access management (SAP & non-SAP systems).
  • Good understanding of access, authorization processes, and role creation.
  • Familiarity with SOX and audit requirements.
  • Ability to work in an international environment with diverse stakeholders.
  • Strong English communication skills.
  • Excellent analytical, communication, and stakeholder management skills.

Nice to Have:

  • Experience with GRC tools.
  • Knowledge of IBM Security Identity Governance and Intelligence (IDM SVG) for access reviews and automated provisioning.

Job code: AIT010P209

Job classification: 9 - (Global Level)