Sales Business Analyst / Customer Service Specialist
Sofia
full-time

Sales Business Analyst / Customer Service Specialist

Sofia full-time

About us

Huvepharma is a privately-owned, fast-growing global pharmaceutical and feed additives company with a focus on developing, manufacturing, and marketing human and animal health products.

Over recent years, Huvepharma further broadened its manufacturing platform through significant investments in its existing facilities, complemented by strategic acquisitions in Europe and the USA.

Today, Huvepharma is active in more than 100 countries, with production facilities spanning the globe: two production sites in France, three production facilities for biotechnology and vaccines in Bulgaria, and six sites in the USA for vaccines and veterinary medicines.

Our Sales Department is currently undergoing expansion, presenting you with an exciting opportunity to become part of our exceptional team. We are actively seeking a committed and driven Sales Business Analyst / Customer Service Specialist.

Responsibilities

- Support to Sales managers and working with commercial agreements.
- Preparation of analytical reports related to sales, costs and gross profit.
- Reconciliation of warehouse stock and raw materials for production.
- Calculation of commissions and rebates as per the commercial agreements.
- Support to Sales managers during planning and budgeting process and input of data in the ERP system.
- Organizes deliveries to customers Worldwide Road/Sea/Air shipments from Bulgaria and ROW.
- Communication and receiving orders for delivery of goods to customers.
- Registering and dispatching production orders to suppliers, using specialized software in accordance with sales manager instructions and customer requirements.
- Communication with transport companies and organize shipment of goods to customers.
- Preparing daily shipment schedules according to the production schedule.
- Preparing and sending shipping instructions and relevant documents to the suppliers/transport company and customers.
- Following up the receipt of the goods with customers.
- Issuing documents related to the deliveries on a daily basis.
- Keeping up-to-date customer data base and transaction files, etc.

Requirements and necessary skills

- Master in Economics, Accountancy, Finance, International Trade Relations or similar
- Very good written and spoken English. Proficiency in written and spoken French will be considered as a strong advantage.
- Excellent knowledge of MS Office, Excel, database.
- Experience with ERP systems.
- Strong team player who is able to fit well in an international environment and organizational structure.
- Excellent communication skills - politeness, patience, friendliness, precision.
- Previous experience in a similar position and responsibilities are benefits.

We offer

- Competitive remuneration package and benefits.
- Opportunity to work in an established global company with a strong commitment to employee growth and professional development.
- Career advancement opportunities in an international environment.
- 23 days of paid vacation per year.
- Food vouchers.
- Premium health insurance package.
- Multisport card.