Strength. Care. Growth
You’ll know A1 Bulgaria is the right place for you if you are driven by:
- Opportunities to learn and build your career.
- Meaningful work in a stable and fast-paced company.
- Diversity of people, projects, and platforms.
- A supportive, fun, and inspiring place to work.
Your daily routine would include:
- Planning, ensuring and implementing the Windows support strategy for a large-scale environment of 3,500+ server systems.
- Provisioning, operating and maintaining Windows Server environments (virtual and bare-metal), including OS deployment, antivirus and patch management.
- Managing and executing regular patching activities using established automation and system management tools, ensuring compliance and preparing the necessary reports.
- Managing application deployment and packaging, as well as developing and maintaining scripts, reports and automation solutions.
- Designing, implementing, maintaining and automating server standards, policies and compliance baselines.
- Ensuring operational compliance with Service Level Agreements (SLAs), quality KPIs and established ITIL-based processes.
- Troubleshooting and resolving complex technical issues across the infrastructure stack, ensuring proper documentation and timely resolution.
- Collaborating with technical leads and peers to continuously improve operational processes, automation and service delivery.
- Evaluating new Windows features and technologies and assessing their potential for productive use.
- Managing and prioritizing the operational backlog in an agile environment involving Microsoft technologies such as Active Directory, SCCM/MECM, SCVMM, SCOM, Hyper-V and VMware.
- Creating and maintaining operational documentation, technical concepts and reports.
- Communicating directly with internal stakeholders and customers, providing clear explanations of complex technical topics and ensuring a high level of service quality.
We’ll know you can make it if you have:
- Several years of professional experience in the ICT environment, particularly in Windows Server administration and operations.
- Extensive hands-on experience with Microsoft Endpoint Configuration Manager (MECM/SCCM), including its operation, administration and further development.
- Proven experience in provisioning, operating and maintaining Windows Server environments (virtual and bare-metal).
- Strong expertise in application packaging and deployment, PowerShell scripting, automation and report creation.
- Solid knowledge of Active Directory, PKI and DNS.
- Experience in designing and implementing server standards, policies, patch management strategies and compliance baselines.
- A comprehensive understanding of enterprise infrastructure environments and the technologies required to deliver and manage reliable IT services.
- Strong analytical, methodological and problem-solving skills, combined with a structured and independent working approach.
- A solution-oriented mindset, high sense of responsibility and resilience, with the ability to handle complex technical challenges.
- Excellent communication skills and a strong customer- and service-oriented attitude.
- General knowledge of ITIL principles and operational processes.
- Good command of English (B2 level or higher).
Nice to have:
- Relevant certifications in Microsoft technologies, particularly SCCM/MECM.
- Experience with IT Service Management (ITSM) tools, especially ServiceNow.
- Familiarity with agile operational environments and backlog management.
- Experience in creating compliance, patch management and operational reports.
Apply now!
