At Astrea Recruitment, we’ve been turning job searches into
exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent
with leading Bulgarian and
international companies. We believe in helping people grow into
their best selves, and our
ever-growing network of happy candidates and clients is what drives
us forward. Let’s shape
the future together!
For one of our clients – а global leader in business services,
using technology to enhance
customer interactions and drive performance for the best brands, we
are looking for – Senior
E-commerce Support Specialist with French or Spanish.
*Be the go-to expert for customers, assisting them via phone,
email, chat, and other channels;
*Provide fast, accurate, and helpful responses to product and
equipment questions;
*Troubleshoot equipment issues using manuals, databases, and other
resources to find solutions;
*Ensure every customer interaction follows company guidelines while
delivering a top-notch experience;
*Show empathy, active listening, and a positive attitude to make
every customer feel valued;
*Keep detailed records of customer inquiries and solutions, helping
the team stay informed.
Phone: 0884978869
