At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 17 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – one of the largest companies in the world,
dedicated to providing
outstanding products and services across the globe, we are looking
for reliable, skilled and
dedicated individuals for the role of Senior Service Desk
Specialist with German and
English (Hybrid and Standard working time).
* Deliver high-quality service to key stakeholders (customers,
suppliers, employees,
executives, regulatory bodies) and maintain strong
relationships;
* Ensure compliance with policies (approvals, financial guidelines)
and complete daily tasks
as per agreed schedule and procedures;
* Handle inquiries professionally in the customer’s local language
via phone and email;
* Identify root causes of Accounts Payable and Purchase Order
issues;
* Collaborate with departments to resolve problems;
* Log and track inquiries, ensuring all relevant information is
recorded;
* Support Team Leads and Manager in process improvements and
projects.
Телефон: 0885 865 066
