or more than 15 years Easy Consult has been a trusted partner for
tailor-made HR solutions in various industries. Striving to be a
market leader we are always on the look for the latest trends in
HR, staying true to our mission of building long-lasting
relationships with our clients, candidates, and employees.
No matter if it is about recruiting a skilled machine operator, a qualified software developer, or an experienced executive our team has been delivering in a time-efficient and high-quality manner.
Our clients are the most preferred employers and some of the biggest multi international companies worldwide. The companies plan to expand its operations in Bulgaria. More Technical Support Engineers/Experts in the country! We are looking for motivated people with the ability to absorb and retain information quickly and to present ideas in user-friendly language.
What you will be doing:
• Resolving technical problems and providing support for customers;
• Answering customer queries in support of computer hardware, software, network problems;
• Diagnosing, identifying, isolating and analysing problems utilizing historical database records;
• Maintaining and updating records and tracking databases;
• Provide updates to the knowledge database with new troubleshooting information discovered in the resolution of customer calls.