Astrea Recruitment
Support Center Representative with German, Dutch, Norwegian, Finnish, French and English
София
длъжност на пълно работно време

Support Center Representative with German, Dutch, Norwegian, Finnish, French and English

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a giant in the customer experience management field. We are on a
search for open, friendly and team-oriented people for the role of Support Center
Representative with German, Dutch, Norwegian, Finnish, French and English.

Отговорности

Essential Duties and Responsibilities:
* Utilizing your conversational skills, listening and identifying customers issues and offering
solutions;
* Dealing with sensitive topics and cases with care and discretion;
* Keeping up with the company’s product portfolio and providing accurate information about
products and services;
* Striving to improve the customer experience with each interaction and following the preset
quality standards;
* Supporting other colleagues and collaborating on improving provided services.

Изисквания и необходими умения

Requirements:
* Great German, Dutch, Norwegian, Finnish, French and English skills;
* Excellent communicational skills and phone manners;
* Previous experience in a similar role is an advantage;
* Great lister, able to empathize with customers and manage emotions during interaction;
* Organized, problem-solver with a team-player attitude;
* Strong typing and PS user skills (MS Office applications) and high school education level.

Ние Ви предлагаме

Our client offers:
* Attractive salary and additional life insurance;
* Annual bonus and Holiday pay;
* Medical plan and transportation costs are covered by the company;
* A chance to further develop and grow within the company;
* Great staff facilities and stimulating work environment.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_SCRGDNF)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Информация за контакт

Телефон: 0885 865 066

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