Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a visionary company, offering technical solutions and customer
experience services worldwide. We are looking for bright, team-oriented, tech-savvy,
analytical thinkers for the role of Tech Help Desk Representative with Turkish, Hungarian, Czech, French, German, and English.
Essential Duties and Responsibilities:
* Handling users’ questions, issues and requests;
* Diagnosing and offering solutions to users’ requests and issues;
* Keeping detailed account of every interaction and maintaining the database up-to-date;
* Striving to provide the best customer experience and achieve quality standards;
* Taking note of the most common issues and requests;
* Reporting on frequently-occurring issues and reporting to your team leaders;
* Assisting other colleagues and supporting them in their efforts to achieve pre-set targets.
Телефон: 0885 865 066