TELUS International Bulgaria
Technical Specialist
длъжност на пълно работно време

Technical Specialist

София длъжност на пълно работно време

Описание на позицията

Technical Specialist supports Project Managers (PM) and Global Program Director (GPD) with their data analysis needs. Investigate, troubleshoot, and provide technical solutions to problems that arise in the project lifecycle. Collect and analyse information and create agreed scheduled reports and any necessary reports on request. Assist in developing and documenting the processes, tools and procedures.

Create and manage data collection systems and processes on projects
Perform ad hoc and scheduled data analysis and collate reports as assigned by the PMs or GPD
Ensure that all program tools are maintained.
Identify areas and implement improvements to the program tools
Propose and elaborate on new functionalities to be added to specifically-designed program tools
Create and test program tools' new and/or existing functionalities to ensure that those functionalities bring new efficiencies to processes
Organize and facilitate new and existing initiatives designed to improve quality and efficiency
Monitor all communication channels, internal and external, to ensure that all discussion topics and issues are dealt with in a timely fashion
Reports directly to the Technology Team Leader
Establishes organizational relationships with the Project Managers and Coordinators, Program Manager and Operations Manager on the account

Must have: minimum 2 years of working experience with ReactJS, Javascript, HTML and CSS
Work experience in software development, data analysis, data engineering or related technical field business is required
Bachelor's degree in computer science, computer engineering, or a related discipline is desirable
Knowledge of object-oriented databases and Firebase products is a plus
Working knowledge of Python. Other programming languages will be considered as a plus
Ability to analyse new and changing scenarios and adapt the workflow to the new requirements
High level of spoken and written English
Ability to work independently, evaluating workloads and schedules with a high level of accuracy
Excellent prioritization and time management skills
Desirable qualities: Flexible, imaginative, positive thinking, multi-tasking, proactive and solution-oriented
Ability to work in a multicultural global environment

In Return, We will give you:

Employee referral bonuses & Recognition programs
Continuous support and learning
Stable job and career development opportunities
Special discounts & Offers (Food vouchers, Multisport cards, etc.)
Additional health insurance & Transportation allowance
Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)

If this opportunity sounds appealing to you, apply now!

To speed up the process, apply here and attach your CV in English.

Please note, only shortlisted candidates will be contacted.

AI Data Solutions

Creating and enhancing the world's data to enable better AI via human intelligence.

We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals works with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.

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