Adecco is a Fortune Global 500 company and the global leader in HR
services. The Adecco Group connects over 500,000 external
colleagues with clients each day through its network of more than
6,700 branches, with 36,000 full-time employees in over 60
countries and territories around the world. Recruitment license
from National Agency of Employment №1814 from 08.12.2014
Our client is Scanjet Marine & System AB, part of the Alfa
Laval group - an innovative and world-leading supplier of tank
cleaning equipment and level measurement for marine and land-based
oil and chemical tanks. Scanjet is also specialized in customized
solutions for industrial tanks for food and brewing industry.
On their behalf, we are looking for a motivated individual with a
strong attention to details, flexibility and seeking the challenges
on working in the Maritime sector, to join their growing team and
occupy the position of Technical Support/ Claim handler.
This is an excellent opportunity to join a well-established and
world-leading Swedish marine company, that has a strong focus on
developing future products to meet tomorrows demands – both
environment and performance requirement.
Position resume:
Scanjet is seeking for a Technical Support/Claims Handler that is
highly motivated and would like to be part in an expanding
Aftersales department. You’ll have a vital role on delivering high
quality customer experience by servicing mainly three (3) products
from Scanjet’s portfolio – Tank cleaning machines, PV valves and
Tank level gauging system.
Main responsibilities:
• Provide technical support including troubleshooting, advance
fault finding and root cause investigations remotely.
• Be part in claims/ deviation handling and investigations with
ambition to improve product performance.
• Review system and component performance as part of the continuous
improvement process and educate the organization by implementing
lessons learned.
• Prepare service and/or calibration report of the work activities
carried out and spare parts used.
• Able to advise and recommend to the Superintendent and/or vessel
crew on problem and operation of the equipment in accordance with
the manufacturer specification.
• Carry out risk assessment for each service and observe safe work
practice. At all times comply with regulations at work site (e.g.
on-board vessels and at shipyards).
• Providing equipment training to customers, new service engineers
or other office colleagues if needed.
• General office duties.
Телефон: 0884296041
