Technical Support - Czech speaker (C1 level)

София длъжност на пълно работно време От 3000 до 4000 лв.

За нас

Technical Support project for Big tech company.
Working hours: Mon-Fri 9:00 am-5:30 pm, 9:30 am-6:00 pm, 10:00-6:30 pm, 10:30 am-7:00 pm on rotation
Languages: Czech C1 / C1-, English B2
Training: 2 months from the office, after that 70% home, 30% office
Competitive salary + bonus

Отговорности

Handling Business Clients’ Technical requests via outbound calls, ticketing system and remote sessions

Analyzing service performance issues

Setting case priority depending on the client needs

Providing relevant solutions through established procedures

Focusing on customer expectations and satisfaction

Collaborating with other team members to provide high-quality support

Изисквания и необходими умения

Czech C1 / C1-, English B2
High school diploma

Ние Ви предлагаме

∙ Competitive salary + bonus
∙ Monthly transportation/internet allowance of 50 BGN net paid in addition to the base salary
∙ Additional payment for night hours work (if applicable) as per approved company program
∙ Bonus for important life events (marriage, birth or adoption of a child, university graduation) for the amount of 500 BGN
∙ Medical plan: health and dental care
∙ Life insurance
∙ Multisport Card (co-financed by the employer)
∙ Discounts on various goods and services

Информация за контакт

Телефон: +351925572742

Кандидатстване Виж работодателя Изпрати обявата Виж заплати