At HRS, we believe the right job can transform a person's life
and the right person can transform a business. We're passionate
about connecting our candidates with the right job for them. You
are not an exception!
The extensive experience in the human resources industry under our
belt has given us valuable insights and extensive knowledge of
corporate cultures and thus enabled us to locate the best
candidates for our clients.
Our partner is one of the leading global providers of communication
technologies. They are looking for a Technical Support
Representative with French, German, Italian, Spanish, or English
(Hybrid) to join their team.
Main Responsibilities:
Provide advanced Hardware, Software, and Network problem diagnosis
resolution to customers and end-users;
Perform High-level technical guidance and assistance in
problem-solving, analyze system logs, and perform remote
troubleshooting;
Maintain thorough documentation of troubleshooting steps, issue
resolutions, and customer interactions to facilitate knowledge
sharing and improve support efficiency;
Consistently achieve client KPIs and actively participate in the
improvement of the existing client Knowledge Database;
The Client Offers:
Competitive salary based on experience;
Great social benefits package - food vouchers, sports card,
additional medical insurance, transportation allowance,
discounts;
Nice and friendly multicultural atmosphere;
Opportunity to choose between day and night shifts schedule;
Hybrid model of work;
25 days paid leave;
Free courses in this field, trainings, and upskilling program;
Real chances to develop professionally in the company according to
one's preferences.
This would be the right role for you if you:
Have excellent verbal and written French, German, Italian, Spanish
or English (C1/C2 Level);
Fluent level of English (B2-C1);
Previous experience in Software and Hardware troubleshooting
support will be considered an advantage;
Experience with Networking, VoIP, and Linux will be considered an
advantage;
Analytical and systematic problem-solving skills are required;
Apply and you will get the full broad information about your
possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
HRS Recruitment Services Bulgaria притежава лиценз от Националната
Агенция по Заетостта с №2525 от 26.04.2018 г.