Capita Customer Management Limited - Bulgaria Branch
more than 300 employees
Technical Support & Sales Agent with German (m/f/d)
Sofia
full-time
Between 1500 and 2000 EUR

Technical Support & Sales Agent with German (m/f/d)

Sofia full-time Between 1500 and 2000 EUR

Job Description

1500 EUR Sign-on bonus!

 

Join our team as a German-Speaking Technical Support & Sales Agent. If you enjoy helping people, solving problems, and communicating in German, we'd love to hear from you

Your Responsibilities:

  •  Support customers via inbound phone calls
  •  Provide technical and administrative assistance (products, contracts, billing, system inquiries)
  •  Analyze customer issues and deliver effective solutions
  •  Advise customers on products and services while identifying sales opportunities
  •  Process account and system changes
  •  Escalate technical issues or complex cases to the relevant departments

What We’re Looking For:

  • German language skills at C1 level or higher
  • Customer-focused mindset and strong service orientation
  • Excellent communication skills and sales confidence
  • Strong organizational skills and attention to detail
  • Good knowledge of MS Office
  • Flexibility to work in shifts

What We Offer:

  • Onsite work model with hybrid option possible from month 4
  • Guaranteed bonus during training + performance-based incentives after onboarding
  • Supportive leadership and a positive team environment
  • International working environment
  • Monthly food vouchers
  • Breakfast in the office
  • Public transport card
  • Additional private health insurance
  • Fully covered MultiSport card
  • Employee referral bonus program
  • Relocation support

📩 Ready to start your next career move?


Click Apply Now and complete our quick application form today! 

Contact Information

Phone: 123456789